Terms & Conditions

1. Introduction

Welcome to dkpk, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") govern your use of the dkpk website, mobile site, and all related services (collectively, the "Platform"). By registering an account, accessing, or using any part of the Platform, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the Platform.

dkpk reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the Platform following any changes constitutes your acceptance of those changes. We recommend reviewing these Terms periodically to remain informed of any updates.

2. Eligibility & Age Restriction

The Platform is strictly intended for adults. You must satisfy all of the following conditions to register and use dkpk:

• You must be at least 21 years of age. dkpk enforces a strict 21+ only policy.
• You must be legally permitted to participate in online gambling under the laws applicable in your jurisdiction.
• You must not be a current employee, director, officer, or close relative of any person employed by dkpk or its affiliated entities.
• You must provide accurate and truthful information when registering your account. Providing false information may result in immediate account suspension.

3. Account Registration & Verification

To access the full range of dkpk services, users must create a personal account. The following rules apply to account registration and verification:

• Each user is permitted to hold only one account. Multiple accounts per person are strictly prohibited and may lead to permanent suspension of all associated accounts.
• dkpk may request identity verification documents (KYC) at any time. Failure to provide required documents may result in account restriction or forfeiture of pending withdrawals.
• You are solely responsible for maintaining the confidentiality of your login credentials. dkpk is not liable for any loss resulting from unauthorised access caused by your failure to keep login details secure.
• You must notify dkpk immediately at [email protected] if you suspect any unauthorised access to your account.

4. Deposits & Withdrawals

dkpk supports a range of secure payment methods tailored to Bangladesh players. The following terms apply to all financial transactions on the Platform:

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and select Visa and Mastercard options. Available methods may vary from time to time.
• Minimum and maximum deposit and withdrawal limits apply and are displayed at the time of transaction. dkpk reserves the right to adjust these limits at any time.
• Withdrawals are processed after successful KYC verification. dkpk targets fast withdrawal processing; however, processing times may vary based on the payment method and bank procedures.
• All funds deposited must be used for wagering purposes. dkpk is not a banking institution and does not pay interest on account balances.

5. Bonuses & Promotions

dkpk offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general conditions, as well as any specific terms attached to each individual promotion:

• All bonuses are subject to wagering requirements (rollover) before any winnings derived from bonus funds may be withdrawn. The applicable rollover for each promotion is stated on the promotion page.
• Bonuses may not be transferred, sold, or exchanged between players under any circumstances.
• dkpk reserves the right to withdraw or modify any promotion or bonus at any time. Players who are found to be abusing bonus offers may have their accounts permanently closed and any winnings forfeited.
• Welcome bonuses are available to new players only. Each eligible player may claim a welcome bonus once. Subsequent deposits are subject to regular deposit bonus terms where applicable.

6. Responsible Gaming

dkpk is committed to promoting responsible gaming. We believe that gambling should remain an enjoyable form of entertainment, never a financial burden. Players are encouraged to set personal deposit limits, session time reminders, and to make use of our voluntary self-exclusion tools at any time. If you feel that gambling is negatively affecting your daily life, relationships, or finances, we strongly urge you to contact our 24/7 support team at [email protected].

Players who are 21 years old or above and are showing signs of problem gambling should seek assistance immediately. dkpk supports responsible gaming initiatives and cooperates with organisations dedicated to helping those affected by gambling-related harm. Full details are available on our Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on the dkpk Platform. Violation of any of these rules may result in immediate account suspension, forfeiture of funds, and legal action where applicable:

• Using bots, automated scripts, or any artificial intelligence to gain an unfair advantage in games or betting markets.
• Money laundering, fraud, or any attempt to exploit or manipulate the Platform's financial systems.
• Sharing, selling, or transferring your account credentials to any third party.
• Attempting to reverse-engineer, disassemble, or otherwise tamper with any software or technology underlying the Platform.

8. Intellectual Property

All content on the dkpk Platform — including but not limited to logos, graphics, text, game interfaces, software, and audiovisual elements — is the exclusive intellectual property of dkpk or its licensed content providers. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without prior written permission from dkpk.

9. Limitation of Liability

To the fullest extent permitted by applicable law, dkpk, its directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform or any content therein.

dkpk does not guarantee uninterrupted or error-free access to the Platform. Scheduled or emergency maintenance, third-party service outages, or technical failures may result in temporary unavailability. dkpk shall not be held responsible for any losses incurred during such periods.

10. Amendments to Terms

dkpk may amend these Terms & Conditions at any time. Whenever material changes are made, we will endeavour to provide reasonable notice by displaying a prominent notice on the Platform or by sending a notification to the email address associated with your account. Your continued use of the Platform after any amendments come into effect constitutes your acceptance of the revised Terms.

11. Governing Law & Dispute Resolution

These Terms & Conditions and any disputes arising from or in connection with them shall be subject to resolution through good-faith negotiation in the first instance. dkpk operates as a safe and reliable platform committed to fair outcomes for all players. In the event that a dispute cannot be resolved amicably, parties agree to seek resolution through the appropriate dispute resolution process available under applicable law. Nothing in these Terms limits your statutory rights as a consumer.